Frequently Asked Questions

📩 How do I contact Abound Pet Supplies?

You can contact a customer service representative by emailing: info@aboundpetsupplies.com.

🔒 Is Abound Pet Supplies a secure site for shopping?

Absolutely! We want you to shop with confidence for your furry friends. Our site uses Secure Server Technology, which encrypts your personal information so that no one can intercept your credit card number, email address, or phone number.

🛒 How do I place my order?

Our website is open 24/7/365 and designed for seamless shopping. Simply add items to your cart, then click “view and edit cart” to adjust quantities or remove products before checkout.

❌ Can I cancel or change my order after placing it?

If you need to change or cancel an order, email us as soon as possible. If your order has not yet been shipped, we will assist you in modifying it. If it has already been shipped, please refer to our Refund Policy for return and exchange options.

🚚 How long will it take to process my order?

We aim to process all orders within 2 to 5 business days. If there is an inventory shortage, we will notify you promptly.

📨 When will I get an email confirmation?

You will receive an order confirmation immediately after placing your order. A shipment notice with tracking details will be sent once your package is shipped.

📦 How long does it take for an order to arrive?

• U.S. & Canada: 7-14 business days.

• International: 15-20 business days.

These delivery times are estimates and may vary based on location and inventory availability. If there is a delay, we will email you with updates.

🎁 How do I redeem an Abound Pet Supplies gift card?

Abound Pet Supplies gift cards can be easily redeemed online at checkout. If you experience any issues, contact our customer service team, and we will assist you promptly.

📌 Need more help? Contact us anytime!